steering wheel Mercury Sable 2009 SYNC Supplement 

SYNC VOICE RECOGNITION FEATURE
SYNC is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
• When you press VOICE or
on your steering wheel controls.
• When you access the help feature.
• When the VR system does not understand your request
• When a VR session is completed successfully
• When a VR session is ended unsuccessfully
• When a speed dependent feature has been accessed
• When a new device is connected
SYNC has five different audible tones that will play depending on the
circumstance.
• Initial: Sounds when you are entering a new mode.
• Positive: Sounds for a positive recognition or a successful VR session
completion.
• Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
• Listening: Sounds when the system is ready to listen for a command.
• Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
Introduction
6SeeEnd User License Agreement at the end of this book

USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB •SYNC
• Bluetooth Audio •Line in
• Phone •Voice settings
• Cancel •
Vehicle health (if equipped, U.S.
only)
• Help
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetoothwireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
Voice recognition system overview
8SeeEnd User License Agreement at the end of this book

SYSTEM CONTROLS
SYNC will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio control Steering wheel
control Function
Press to activate SYNC hands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognition
system overview chapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC system controls
10SeeEnd User License Agreement at the end of this book

Radio control Steering wheel
control Function
MENU N/A Press while in an active call to access SYNC active call options.
Refer to Active call menu options
in the SYNC phone features
chapter.
Press MENU while in media to
access SYNC MEDIA MENU. Refer to
the SYNC media features chapter
for further information.
AUX N/A Press repeatedly to cycle through available auxiliary sources. For
further information, refer to Using
your media menu in theSYNC
media features chapter.
TEXT N/A When the > indicator appears, press to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
REV, REW,
N/A Press and hold to reverse within a track.
FF, FWD,
N/A Press and hold to advance within a track .
SHUFFLE (if
available) N/A Press and release to shuffle current
music content.
/
(Play/Pause) N/A Press to play / pause the currently
playing music.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC system controls
11SeeEnd User License Agreement at the end of this book

WARNING:Do not wait for 911 Assist to initiate an emergency
call if you are capable yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within 5 seconds after the crash, the system or phone may be
damaged or non-functional.
The cell phone or 911 Assist hardware may become damaged in a
crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected Bluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNC will search for and connect to any available,
previously paired cell phone and continue to place the call to 911. Before
initiating the call, SYNC provides a 10 second window that allows the
driver or passenger to decide whether to cancel the call by pressing and
holding
on the steering wheel controls or on the audio system.
Before initiating the 911 call for the occupants, SYNC will say the
following or a similar message:
“A crash has occurred. SYNC will attempt to place a call to 911. To
cancel, press and hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example:
“A vehicle crash has been detected that has deployed an airbag or
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC phone features
37SeeEnd User License Agreement at the end of this book